For questions about your Lume Cube order or tracking, start here.
Most orders are processed and shipped within two business days. Once your order leaves our warehouse, we’ll send a shipping confirmation email containing your tracking number and carrier details to the email address you used at checkout. If you don’t
We process orders very quickly to make sure you get your items as soon as possible. As soon as your order is placed, it is instantly sent to one of our five fulfillment centers across the United States for packing and shipment. Because of this rapid
Most domestic US orders are delivered within 4-5 days after the order is placed, with standard delivery service of $4.99. For customers in AK, HI, outer islands, & other countries, or for oversize products or expedited services, times and prices vary
We ship from multiple warehouses across the country to provide the quickest service we can. Sometime this means that portions of your order may arrive in separate deliveries. Each shipment will have its own tracking number so make sure you look at al
Unfortunately we don't offer overnight shipping but we do offer 2-Day Express shipping as long as the order is received before the cutoff time of 10:00 a.m. PDT. You are always welcome to contact [email protected] to request overnight or express s
International orders typically arrive within 5 –14 business days. Please note that this estimate does not include any potential delays caused by customs clearance, which can vary by country. All international customers are responsible for any customs
If you’re a first-time customer, you can sign up for our mailing list and enjoy 10% off your first order. Looking for even more ways to save? Check out our Deals Page, where you’ll find a variety of discounted bundles and certified refurbished produc
We understand that delivery issues can happen, and we want to help resolve them quickly. Before submitting a dispute, please take the following steps:. Check for delivery proof & around your property- Some carriers provide a picture for delivery proo
We take fraud prevention seriously to protect both our customers and our business. If we detect suspicious activity—such as claims that an order was not received when tracking shows otherwise, or returned items that do not match the original order—we
How to set up tax-exempt purchases?. If you qualify for tax-exempt purchasing, please follow these steps before placing your order to ensure you are not charged sales tax:. Create an Account. Go to our account registration page and create a login usi