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Lume Cube

Some orders ship in multiple packages. If you&apos;re missing items from your order, please check the <a href="https://lumecube.com/tracking">tracking page</a> to ensure the order is a multi-package shipment. If it doesn&apos;t appear that way, please reach out to our customer support for further assistance.&#xA0;

Some orders ship in multiple packages. If you're missing items from your order, please check the tracking page to ensure the order is a multi-package shipment. If it doesn't appear that way, please reach out to our customer support for further assist

I only received part of my order

Orders & Shipping

Where is my order?

Can I update or cancel my order?

Shipping Costs & Time Frames

Do you offer overnight shipping?

International Shipping & Product Information

Can I get a discount?

How do I dispute a delivery?

What is your fraud policy?

I am Tax Exempt, can I order without being charged tax?

What is your return policy?

How do I initiate a return?

Are returns free?

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

How Long Does it Take to Process a Return?

Returns

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

Can I order replacement parts?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Are the batteries for Lume Cube products replaceable?

Product Troubleshooting & Warranty

What apps can I use with my Lume Cube Products?

Where can I find App support

Do all Lume Cube products have remotes?

Apps and Wireless Control

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

I only received part of my orderUpdated 23 days ago