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Lume Cube

Shipping Information<ul data-start="124" data-end="639" style=" text-decoration: none;"><li data-start="124" data-end="295">Free Shipping: Enjoy free shipping on orders over $99 within the continental United States! The order total is based on your product subtotal, minus any discounts.</li><li data-start="296" data-end="478">Processing Time: We typically process orders within 1&#x2013;3 business days (inventory permitting, excluding weekends and holidays) after you receive your order confirmation email.&#xA0;</li><li data-start="479" data-end="639">Shipping Estimates: Shipping times are approximate and based on our experience with carriers, so your order should arrive within the expected timeframe. All orders over $500 will require signature at delivery. If you will not be home during the time of your delivery, please go directly to the carrier&apos;s tracking page for options to electronically sign for your package prior to arrival.&#xA0;</li></ul>**Please note that XL Tube Lights are subject to a $10.00 Oversize Shipping charge per Tube Light**&#xA0;

Shipping Information. Free Shipping: Enjoy free shipping on orders over $99 within the continental United States! The order total is based on your product subtotal, minus any discounts. Processing Time: We typically process orders within 1–3 business

Shipping Costs & Time Frames

Orders & Shipping

Where is my order?

Can I update or cancel my order?

I only received part of my order

Do you offer overnight shipping?

International Shipping & Product Information

How do I dispute a delivery?

What is your fraud policy?

I am Tax Exempt, can I order without being charged tax?

What is your return policy?

How do I initiate a return? Domestic & International

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

How Long Does it Take to Process a Return?

Holiday Return Policy

Returns

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

Can I order replacement parts?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Are the batteries for Lume Cube products replaceable?

Product Troubleshooting & Warranty

What apps can I use with my Lume Cube Products?

Where can I find App support

Do all Lume Cube products have remotes?

Apps and Wireless Control

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

Shipping Costs & Time FramesUpdated 10 days ago