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Lume Cube

Free shipping is offered on orders over $99 that are shipping within the continental United States. The order total is calculated using the product total, less any discounts.&#xA0;All orders are processed within 1 to 3 business days (inventory permitting and excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Free shipping is offered on orders over $99 that are shipping within the continental United States. The order total is calculated using the product total, less any discounts. All orders are processed within 1 to 3 business days (inventory permitting

Shipping Costs & Time Frames

Orders & Shipping

Where is my order?

Can I update or cancel my order?

I only received part of my order

Do you offer overnight shipping?

International Shipping & Product Information

Can I get a discount?

How do I dispute a delivery?

What is your fraud policy?

I am Tax Exempt, can I order without being charged tax?

What is your return policy?

How do I initiate a return?

How do I initiate an international return?

Are returns free?

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

Returns

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

Can I order replacement parts?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Product Troubleshooting & Warranty

What apps can I use with my Lume Cube Products?

Where can I find App support

Do all Lume Cube products have remotes?

Apps and Wireless Control

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

Are the batteries for Lume Cube products replaceable?

Shipping Costs & Time FramesUpdated 4 days ago