If you are having an issue with one of our products, take a look at these troubleshooting tips and warranty information.
First, clean any dirt or debris from the charging port and power button or switch. Make sure you’re using the original Lume Cube charger and that the power source is working properly. Plug in your light and leave it charging for several hours (ideall
You can find in-depth tutorials and product guides for most products on our YouTube page. For additional details and product specifications, most of our products have in-depth tutorial videos available right on their product pages. You can use the se
We carry most clips, mounts, cables, and other replacement parts for our products, many of which are available to ship free of charge. If you don’t see the specific part you need by searching “parts” in the search bar at the top of our website, pleas
Lume Cube warrants that all products, when delivered in new condition and in original packaging from a Lume Cube authorized reseller or purchased directly from Lume Cube, are free from defects in manufacturing, materials, and workmanship under normal
We know how important it is to have gear that works perfectly for you. If you’re not 100% satisfied with your Lume Cube, you can return it within 30 days of purchase for a full refund. Please note that we’re unable to refund items damaged for reasons