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Lume Cube

We have many clips, mounts, cables and other spare parts for many of our products available to ship out free of charge. Please contact us and provide details about the product part you need, and we&apos;ll be happy to help. Note: we do not have all parts for all products available, but will always work to find a solution.

We have many clips, mounts, cables and other spare parts for many of our products available to ship out free of charge. Please contact us and provide details about the product part you need, and we'll be happy to help. Note: we do not have all parts

Can I order replacement parts?

Product Troubleshooting & Warranty

Where is my order?

Can I update or cancel my order?

How long does shipping usually take?

I only received part of my order. Where is my stuff?

Do you offer overnight shipping?

What is your international shipping policy?

Do you sell your products outside of the USA?

Can I get a discount?

How do I dispute a delivery?

What is your fraud policy?

Orders & Shipping

What is your return policy?

How do I initiate a return?

How do I initiate an international return?

Are returns free?

Are there restocking fees, or any other penalties for returns?

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

Returns

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Which app works with my light?

Do all Lume Cube products connect with apps?

Where can I find App support

Do all Lume Cube products have remotes?

Apps and Wireless Control

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

Can I order replacement parts?Updated 8 months ago