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What is your warranty policy?Updated 8 days ago

Lume Cube warrants that all products, when delivered in new condition and in original packaging from a Lume Cube authorized reseller or purchased directly from Lume Cube, are free from defects in manufacturing, materials, and workmanship under normal use conditions.

Lume Cube will replace any unit that shows signs of defects within one year of purchase. Lume Cube reserves the sole discretion to determine whether a unit is defective.

To begin the replacement process, customers must provide:

  • An order number if purchased directly from lumecube.com, or

  • Proof of purchase with the purchase date if purchased from an authorized reseller or distributor, as well as a valid shipping address for the replacement unit.

For more information, please see our warranty policy.



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