WARRANTY: Our PolicyUpdated 10 months ago
Our sincerest apologies for your Lume Cube not functioning properly. We offer a 1-Year Manufacturer Defect Warranty for all of our products. Please provide me the following information to begin the replacement process:
- Lume Cube order number or proof of purchase if purchased somewhere other than our website
- A short video displaying the issue would be best as we may be able to troubleshoot this issue for you.
- Preferred shipping address
Please let me know if you have any questions about any of this, and thank you for being a customer of ours. We look forward to resolving this.