Chat with a customer service rep in the US who is an expert in all things Lume Cube.

Have a question or concern? Use this form to contact us by email.

If you'd like to leave a voicemail for a customer service rep to get back you, use the number below. Explain your situation and don't forget to leave your contact information.

Back to Lume Cube Shop

Lume Cube

Here&apos;s an overview of which products have the capability to pair with our apps &amp; which apps they use:&#xA0; <table style="width: 100%;"><tbody><tr><td style="width: 33.3333%; vertical-align: top;"><img src="https://attachments.gorgias.help/uploads.gorgias.io/Oro0V7Lm3Wx9d83N/undefined-b23623e0-1859-4a53-a150-fd3bdddcaec3" style="width: 69px;" class="fr-fic fr-dib"></td><td style="width: 33.3333%; vertical-align: top; text-align: center;">Lume Control</td><td style="width: 33.3333%; vertical-align: top;">Tube Light Mini, Tube Light XL, &amp; Panel Pro 2.0 </td></tr><tr><td style="width: 33.3333%; vertical-align: top;"><img src="https://attachments.gorgias.help/uploads.gorgias.io/Oro0V7Lm3Wx9d83N/undefined-bae2a394-9d9b-4aea-a4c5-ad5a334f674e" style="width: 65px;" class="fr-fic fr-dib"></td><td style="width: 33.3333%; vertical-align: top; text-align: center;">Lume-X</td><td style="width: 33.3333%; vertical-align: top;">Lume Cube 2.0 &amp; 1.0 </td></tr><tr><td style="width: 33.3333%; vertical-align: top;"><img src="https://attachments.gorgias.help/uploads.gorgias.io/Oro0V7Lm3Wx9d83N/undefined-ca16b5ae-1023-4617-8c1e-4b3283b097a2" style="width: 69px;" class="fr-fic fr-dib"></td><td style="width: 33.3333%; vertical-align: top; text-align: center;">Lumecube</td><td style="width: 33.3333%; vertical-align: top;">Panel Pro (V1) Lume Cube 1.0, 2.0, &amp; Air </td></tr></tbody></table>

Here's an overview of which products have the capability to pair with our apps & which apps they use:.

What apps can I use with my Lume Cube Products?

Apps and Wireless Control

Where is my order?

Can I update or cancel my order?

How long does shipping usually take?

I only received part of my order

Do you offer overnight shipping?

International Shipping & Product Information

Can I get a discount?

How do I dispute a delivery?

What is your fraud policy?

I am Tax Exempt, can I order without being charged tax?

Orders & Shipping

What is your return policy?

How do I initiate a return?

How do I initiate an international return?

Are returns free?

Are there restocking fees, or any other penalties for returns?

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

Returns

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

Can I order replacement parts?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Product Troubleshooting & Warranty

Where can I find App support

Do all Lume Cube products have remotes?

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

Are the batteries for Lume Cube products replaceable?

	Lume Control	Tube Light Mini, Tube Light XL, & Panel Pro 2.0
	Lume-X	Lume Cube 2.0 & 1.0
	Lumecube	Panel Pro (V1) Lume Cube 1.0, 2.0, & Air

What apps can I use with my Lume Cube Products?Updated 4 days ago