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Lume Cube

Most domestic US orders are delivered within 4-5 days after the order is placed, with standard delivery service of $4.99. For customers in AK, HI, outer islands, &amp; other countries, or for oversize products or expedited services, times and prices vary.

Most domestic US orders are delivered within 4-5 days after the order is placed, with standard delivery service of $4.99. For customers in AK, HI, outer islands, & other countries, or for oversize products or expedited services, times and prices vary

How long does shipping usually take?

Orders & Shipping

Where is my order?

Can I update or cancel my order?

I only received part of my order

Do you offer overnight shipping?

International Shipping & Product Information

Can I get a discount?

How do I dispute a delivery?

What is your fraud policy?

I am Tax Exempt, can I order without being charged tax?

What is your return policy?

How do I initiate a return?

How do I initiate an international return?

Are returns free?

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

Returns

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

Can I order replacement parts?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Product Troubleshooting & Warranty

What apps can I use with my Lume Cube Products?

Where can I find App support

Do all Lume Cube products have remotes?

Apps and Wireless Control

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

Are the batteries for Lume Cube products replaceable?

How long does shipping usually take?Updated 2 years ago