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Lume Cube

Most domestic US orders are delivered within 4-5 days after the order is placed, with standard delivery service of $4.99. For customers in AK, HI, outer islands, &amp; other countries, or for oversize products or expedited services, times and prices vary.

Most domestic US orders are delivered within 4-5 days after the order is placed, with standard delivery service of $4.99. For customers in AK, HI, outer islands, & other countries, or for oversize products or expedited services, times and prices vary

How long does shipping usually take?

Orders & Shipping

Where is my order?

Can I update or cancel my order?

I only received part of my order. Where is my stuff?

Do you offer overnight shipping?

What is your international shipping policy?

Do you sell your products outside of the USA?

Can I get a discount?

How do I dispute a delivery?

What is your fraud policy?

I am Tax Exempt, can I order without being charged tax?

What is your return policy?

How do I initiate a return?

How do I initiate an international return?

Are returns free?

Are there restocking fees, or any other penalties for returns?

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

Returns

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

Can I order replacement parts?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Product Troubleshooting & Warranty

Which app works with my light?

Do all Lume Cube products connect with apps?

Where can I find App support

Do all Lume Cube products have remotes?

Apps and Wireless Control

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

How long does shipping usually take?Updated a year ago