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Lume Cube

All orders purchased between November 1st - December 25th will have an extended return period of January 30th.&#xA0; If you have any questions, reach out directly to our support team!&#xA0;

All orders purchased between November 1st - December 25th will have an extended return period of January 30th. If you have any questions, reach out directly to our support team!

Holiday Return Policy

Returns

Where is my order?

Can I update or cancel my order?

Shipping Costs & Time Frames

I only received part of my order

Do you offer overnight shipping?

International Shipping & Product Information

How do I dispute a delivery?

What is your fraud policy?

I am Tax Exempt, can I order without being charged tax?

Orders & Shipping

What is your return policy?

How do I initiate a return?

Are returns free?

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

How Long Does it Take to Process a Return?

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

Can I order replacement parts?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Are the batteries for Lume Cube products replaceable?

Product Troubleshooting & Warranty

What apps can I use with my Lume Cube Products?

Where can I find App support

Do all Lume Cube products have remotes?

Apps and Wireless Control

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

Holiday Return PolicyUpdated 2 months ago