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Lume Cube

All orders purchased between November 1st - December 14th will have an extended return period of January 15th If you have any questions, reach out directly to our support team!&#xA0;

All orders purchased between November 1st - December 14th will have an extended return period of January 15th. If you have any questions, reach out directly to our support team!

Holiday Return Policy

Returns & Exchanges

Where is my order?

Can I update or cancel my order?

Shipping Costs & Time Frames

I only received part of my order

Do you offer overnight shipping?

International Shipping & Product Information

How do I dispute a delivery?

What is your fraud policy?

I am Tax Exempt, can I order without being charged tax?

Orders & Shipping

What is your return policy?

How do I initiate a return? Domestic & International

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

How Long Does it Take to Process a Return?

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

Can I order replacement parts?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Are the batteries for Lume Cube products replaceable?

Product Troubleshooting & Warranty

What apps can I use with my Lume Cube Products?

Where can I find App support

Do all Lume Cube products have remotes?

Apps and Wireless Control

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

Holiday Return PolicyUpdated 7 hours ago