Chat with a customer service rep in the US who is an expert in all things Lume Cube.

Have a question or concern? Use this form to contact us by email.

If you'd like to leave a voicemail for a customer service rep to get back you, use the number below. Explain your situation and don't forget to leave your contact information.

Back to Lume Cube Shop

Lume Cube

<p id="isPasted">At this time, not all of our products are available internationally. The following products are only available in the US:&#xA0;</p><ul><li>Edge Light (USA &amp; CA)</li><li>RGB Tube Light XL</li><li>Studio Panel</li><li>Studio Panel Lighting Kit</li><li>RGB Panel Go Creator Kit</li><li>RGB Panel Pro 2.0 Lighting Kit</li><li>Flex Light Pro</li><li>Ring Light Mini</li><li>Ring Light Pro</li><li>Ring Light 18&quot;</li><li>All Certified Refurbished Products</li></ul>

At this time, not all of our products are available internationally. The following products are only available in the US:

Do you sell your products outside of the USA?

Orders & Shipping

Where is my order?

Can I update or cancel my order?

How long does shipping usually take?

I only received part of my order. Where is my stuff?

Do you offer overnight shipping?

What is your international shipping policy?

Can I get a discount?

How do I dispute a delivery?

What is your fraud policy?

I am Tax Exempt, can I order without being charged tax?

What is your return policy?

How do I initiate a return?

How do I initiate an international return?

Are returns free?

Are there restocking fees, or any other penalties for returns?

What's the 1-Year Warranty on Lume Cube products?

WARRANTY: Our Policy

Returns

What should I do if my light won't turn on or charge?

Where can I find additional product details & troubleshooting information?

Can I order replacement parts?

What is your warranty policy?

What if I try Lume Cube and it isn't a good fit?

Product Troubleshooting & Warranty

Which app works with my light?

Do all Lume Cube products connect with apps?

Where can I find App support

Do all Lume Cube products have remotes?

Apps and Wireless Control

Can I adjust the brightness & color temperature of my light?

What is Edge-Lit technology?

What is color temperature?

What does CRI mean?

What does LUX and LUMEN mean?

What does RGB and BI-COLOR refer to?

What is GREEN / MAGENTA tint control?

Technology & Terminology

Do you sell your products outside of the USA?Updated a year ago